Service Administrator

Wolverine Crane & Service

Kalamazoo, MI | Full-Time, Monday – Friday 7:00 – 3:00 | Competitive Pay + Overtime + ESOP

Wolverine Crane & Service is expanding in Kalamazoo, MI and hiring an Administrator. This is a crucial role in ensuring the smooth operation of our service department. This position involves a combination of

administrative tasks including, but not limited to, billing, customer service, scheduling, and data management.

The ideal candidate shall be self-directed, organized, detail-oriented, and possess effective communication skills to effectively support our team and enhance customer satisfaction.

What You’ll Do

• Answering phones, provide exceptional customer service by addressing inquiries and resolving issues or getting the customer to the correct person who can.
• Manage calendars, emailing customers to schedule inspection
• Perform data entry tasks accurately to maintain up-to-date records in our
• Billing jobs out in our Crane ConnectX software, and Quick
• Assist with filing and organizing documents to ensure efficient access to
• Support the team with administrative tasks such as preparing reports and maintaining office

What We’re Looking For

• Proven experience in an administrative role, preferably in the service
• Strong customer service skills with the ability to handle inquiries
• Proficiency in computer software Microsoft Word, Excel, PowerPoint.
• Excellent typing skills with attention to detail for accurate data
• Familiarity with calendar management and scheduling
• Ability to work independently as well as part of a
• Self-driven with strong organizational skills with the capability to prioritize tasks
• A proactive approach to communications and a willingness to learn new

What We Offer

• Competitive hourly pay (based on experience).
• Health
• Dental & vision
• 401(k) with company
• Paid time off & 10

Employee Ownership (ESOP)

Wolverine Crane & Service is an employee-owned company. Through our Employee Stock Ownership Plan (ESOP):

• You receive company stock at no out-of-pocket
• Your retirement grows as the company
• You share in the long-term success you help
• You are not just an employee — you are an

This means your hard work directly impacts your future financial reward.

Build your career. Build ownership. Build something that lasts.

Apply today to join Wolverine Crane & Service – Kalamazoo